• I have lost my password, what should I do?

  If you've got an email specified for your user account, please, use the password reset feature. Otherwise, contact us - we'll try to help you.Few readers

• "Withdrawals suspended" message

  We've implemented several security measures to fend off possible hacking attempts and money stealing from our users' accounts. When you set or change your withdrawal bitcoin address, you receive an e-mail notification (in case you have it specified), and your withdrawals get suspended for 72 hours. It's our standard measure to protect your money. Don't worry, please.Few readers

• Pending, unconfirmed or cancelled payments

  If your payment status on blockchain.info or any other blockchain explorer is pending or unconfirmed, do not worry! Your money has been sent to you, and the transaction is just waiting to be confirmed. You can check the status in 48 hours. Most likely, it will be approved. If the status of your withdrawal to a faucet has failed, please, contact support - we'll fix this issue.Few readers

• Can I have multiple accounts?

  Yes, you can. Multiple accounts are allowed unless they are created to fool our moderators and anti-fraud algorithms.Few readers

• How to delete an account?

  Inactive accounts may be deleted automatically, but if you want to delete them quicker, please sign in to A-ADS and contact support via the on-site widget.Few readers

• How to pass KYC?

  We only have two publishers that require advertisers to complete KYC before running campaigns on their websites. These publishers are: Poocoin Dexscreener The verification process is carried out on a KYC third party platform Sumsub, we do not store any of this information on our database. Note that KYC is free, you only need to make a deposit. Once a deposit is processed you’ll be able to pass KYC: go to SettinFew readers

• How to set or update withdrawal address?

  There are two types of withdrawals on A-ADS: To bitcoin address directly To bitcoin address at FaucetPay.io How to withdraw to a bitcoin address After you login into your account, go to your Dashboard by clicking on your user id at the top right corner Step 1 2. Click on My Finance for a drop down option, then clickFew readers