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If you've got an email specified for your user account, please, use the password reset feature.

If you specified your bitcoin (BTC) address upon campaign or ad unit creation or upon registration, then you don't actually need a password: you can sign in with your bitcoin address.

If your account balance is empty, you can abandon existing account and create a new one.

If all this doesn't solve your problem, please, contact us - we'll try to help you.
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